posted on August 11, 2009 08:39:02 AM new
On emails to customers I noticed that my username shows "ezcards" in the 'from'. But my store is Corner Store Collectibles and that's the name I want to promote.
Is there an easy way to make a global change on all forms so it shows my store name instead of my userid?
Also, there are a few forms where I don't think my store name will fit. And there might be other areas where messages are displayed showing "Send a Message to ezcards_Business Name " like the payment screen. Can these be changed as well?
Also for SEO I would like to have corner store collectibles on all pages to improve my rankings.
Any suggestions?
[ edited by ezcards on Aug 11, 2009 08:52 AM ]
1. For the emails being sent to your customers you can customize the formatting however you'd like via the Preferences - Items page. Here you will find links to customize both your Vendio storefront emails formatting as well as your eBay transaction email formatting.
2. For the section showing 'ezcards_business Name' - this is from your Policies profile. You can edit this formatting as well via the Items - Profiles - Policies page.
posted on August 11, 2009 02:35:22 PM new
I guess I will need some more help. Maybe do things one at a time.
When an order is placed, an email goes to the customer confirming the order. Here is the title of the email sent "Order Confirmation Email from ezcards‏".
It needs to read "Order Confirmation Email from Corner Store Collectibles"
I looked in Preferences, Order Management Emails, to find where to customize the Order Confirmation email. But there is not a place to edit this particular email. It must be someplace else.
Is my "market name" = epacks ?? if so, is there somewhere that I can change the value to Corner Store Collectibles instead of changing each email? That would be much fast than editing all emails.
From the profiles page I clicked to edit the default profile for your policies and switched it from 'ezcards' to 'Corner Store Collectibles' instead, then named the profile the same (Corner Store Collectibles) and saved it.
Next, I went to your items preferences page - and at the top where it says 'Vendio Store Sales Email Notification ' I clicked 'customize' - then changed the subject to read "Order Confirmation Email from Corner Store Collectibles"
You can go back to this same page to change this subject line or the content of the message to appear however you'd like.