posted on April 15, 2010 07:29:59 AM new
Hi
When I try to view my images, it looks like it has had an upgrade, but the images and buttons stay grayed out and wont let me do anything with them. Also, the images dont seem to be in the folders they were before.
posted on April 15, 2010 09:25:06 AM new
Hello Rick,
If you haven't already, please try clearing your browser cache and Vendio cookies and see if that helps. If it does not, please try using a different browser and let us know whether or not you get the same results. For example, if you are using Internet Explorer try using Mozilla Firefox. Please let us know the results.
Should you get the same results with both browsers, please let us know one of the images that does not seem to be in the correct folder (and also which folder it is showing in, and which folder it should be showing in).
posted on April 15, 2010 11:24:16 AM new
Hello Rick,
I just wanted to update you and let you know that we have been able to duplicate the problem in Internet Explorer (but not in Mozilla Firefox). We have escalated the problem to our engineers. In the meantime, you should be able to work around the problem by using Mozilla Firefox as your browser.
