bworm105
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posted on October 16, 2010 11:52:20 AM new
How long does it take before products show up on Google product search?
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NathanCS
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posted on October 16, 2010 12:07:47 PM new
Hello,
It usually takes about 24 - 48 hours after distributing your items for them to appear in Google Product Search. However, I noticed there was a problem with your Google feed (Google wasn't recognizing your URL correctly). I have just now corrected the problem for you, so please allow 24 - 48 hours from now for your items to appear in Google.
Regards,
Nathan
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bworm105
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posted on October 16, 2010 01:09:10 PM new
Wow,
Thanks alot that is great service 
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bworm105
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posted on February 11, 2011 10:33:59 AM new
Hello,
It saeems to have done it again. I dist. items 3 days ago and they are not showing up
Thanks in advance
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NathanCS
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posted on February 11, 2011 11:04:22 AM new
Hello,
Could you please let us know the name or SKU of one of the items that is not showing up, so that we can take a closer look?
Regards,
Nathan
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bworm105
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posted on February 11, 2011 12:37:58 PM new
Here are some of them.
CSWS2104
CZCZ2104-4
GDRGDR2104-4
GJB2104-4
GMDGMD2104-4
GMGM2104-4
GOB2104-14
GPT2104-4
GSHBSET2104-13
GSML2104-4
GSSPK2104-35
GTGSS2104-4
GTGT2104-4
GTMS2104-4
HF2104-13
SJ2104-14
SMKLMC2104
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NathanCS
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posted on February 11, 2011 03:53:17 PM new
Hello,
Thank you for the additional information. We have redistributed your items for you, which will hopefully correct the problem. Please allow another 24 - 48 hours for the items to appear, and let us know should you continue to have trouble with this.
Regards,
Nathan
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bworm105
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posted on February 11, 2011 04:14:23 PM new
Thanks again for such great service
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bworm105
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posted on February 14, 2011 12:56:32 PM new
Hello,
Still not showing up?
Thanks
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ChristopherCS
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posted on February 14, 2011 02:10:10 PM new
Hello,
This may be related to that google search issue you had back in December with the invalid links and have asked our engineers to take a look for you. When we hear back we will update you on this status.
Regards,
Chris
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bworm105
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posted on February 17, 2011 09:51:20 AM new
Hello,
Any news yet?
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NathanCS
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posted on February 17, 2011 10:02:29 AM new
Hello,
Not yet, unfortunately. However, we will let you know as soon as more information is available.
Regards,
Nathan
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jso26
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posted on February 23, 2011 01:09:57 PM new
Hi,
I don't yet to find my products listed on Google. Could you please check if my feeds is good? Also I checked the Google Search settings in Vendio Channels. Many of my items been set to "Book" but they really are not. Will this affect the Google product search?
Regards,
Jason
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ChristopherCS
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posted on February 23, 2011 02:53:23 PM new
Hello Jason,
Google did seem to have an issue processing the last feeds sent for your store, so your items were redistributed on your behalf. Please check again tomorrow to see if they are now loading your items properly.
Regards,
Chris
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bworm105
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posted on February 24, 2011 10:48:08 AM new
Hello,
No news on this?
Did I do something wrong I need to fix?
Thanks
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ChristopherCS
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posted on February 24, 2011 11:41:18 AM new
Hello,
No, no new news unfortunately to why they aren't processing your feed automatically. We have however manually submitted it on your behalf and it looks to be processing as we speak, so later in the day you should see all of your items listed.
Regards,
Chris
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jso26
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posted on March 17, 2011 12:55:13 PM new
Hi,
My product feed to Google was fine but recently I have done two things that might affect product listing on Google product search:
1. just purchased a new URL from Vendio.
2. I deleted all the products and then reloaded them again to the website.
I do not know which one is causing the problem but the Google seems to have the link points to my original Vendio address instead of new url address. Some of the new products are not even listed. Please help!
Thanks!
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NathanCS
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posted on March 17, 2011 01:50:11 PM new
Hello jso26,
I checked your feed and the problem is that your URL needs to be claimed. If you have already claimed it through another Google account, please unclaim it. If you want us to try to claim it for you, please let us know.
Regards,
Nathan
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ChristopherCS
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posted on March 17, 2011 02:13:13 PM new
Hello,
An update to the above, we have verified the URL which Google wanted before they started to accept the fed with the new address in it. In doing so we had to claim the URL as well, and Google did show that it was claimed elsewhere already (which would keep your feed from being accepted.)
If you redistribute your items you should be all set now, but note that if you had that URL claimed in a google account elsewhere (depending on what you were using it for) - that may stop functioning properly.
Regards,
Chris
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jso26
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posted on March 17, 2011 04:38:43 PM new
Hi Nathan and Chris,
Thanks for your helps. Yesterday I claimed this new URL through the settings page in Google Merchant Center. Now it appeared to be "Verified" with a link for "Claim this URL". It seems that the link is already claimed by Vendio and I should just leave it, right?
I also placed a meta script from google to my header page. Should I remove it?
Regards,
Jason
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NathanCS
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posted on March 17, 2011 05:34:38 PM new
Hello Jason,
Yes, please leave it as is for now. Google rules no longer allow you to send your own feed for your Vendio Store to Google through your own Google account. It must now be sent through Vendio's Google account. At this point we have claimed the URL for you in our Google account, so that we can continue sending your items to Google for you.
Regards,
Nathan
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jso26
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posted on March 17, 2011 05:58:45 PM new
Hi Nathan,
Thanks again for your support! I also removed the Google's test meta script from header page. Hopefully it won't create any problem. I will check back in 24 - 48 hours to see if Google receives the product feed again with correct link to my pages. Will let you guys know if not working.
Regards,
Jason
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jso26
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posted on March 18, 2011 10:23:54 AM new
Hi,
It is not yet 24 hours but I have a quick question relates to this issue. I mentioned that Google product search was pointed to the wrong url. Below is the URL from Google Shopping search:
http://www.vendio.com/stores/(myStoreName)/item?lid=11111111&source=Vendio:Google%20Product%20Search
Below is the correct URL I get directly from my store:
http://www.(myStoreName).com/item/(category)/(subCategory)/lid=22222222
Noticed that the category path and lid are different.
I would like to know if upcoming product feeds will refresh Google's database. Please advise. Thanks!
Jason
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NathanCS
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posted on March 18, 2011 10:37:26 AM new
Hello Jason,
Yes, this information should update. But it might take a few days from when we verified and claimed the URL. Please let us know should you continue to have trouble with this after that time.
Regards,
Nathan
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jso26
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posted on March 23, 2011 10:03:09 AM new
Hi,
It has been a couple days but the situation seems unchanged to my store items. Some of the items are missing image and description due to categories change and new items are not listed in Google. Could you please check? Thanks!
Jason
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NathanCS
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posted on March 23, 2011 10:15:41 AM new
Hello Jason,
We redistributed your items to Google for you, which will hopefully force the items to update. If they have not updated within the next 48 hours, however, please let us know so that we can take another look.
Regards,
Nathan
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