Unfortunately the system automatically disabled your feed after Google started failing the items. Google doesn't provide specific details as to why feeds have failed, and link to their list of policies for review only:
Some of the more frequent causes is things like all capitol letters in the titles, shipping terms in the item description fields and items Google does not allow to be sold in their search results.
If you update your listings please let us know so we can re-enable your feed. We have to setup the feeds to automatically be disabled after a few failed feeds are sent back so Google doesn't cut off our ability to submit feeds for all users.
Regards,
Chris
[ edited by ChristopherCS on May 10, 2011 04:32 PM ]
I checked your Google feed, but it seems to be working correctly currently. The last upload was early this morning, and Google accepted 9,814 items from your account. Are you having trouble finding the items on Google Product Search when searching for them there?
posted on May 11, 2011 12:53:55 PM new
Thanks so much for responding. It seems that your summary numbers are off relative to the actual amount active which confused me.
posted on May 14, 2011 09:02:21 PM new
I sell custom made cameras for surveillance and they are shipped to my customers from a dropshipper. They take ordinary objects and place hidden cameras in them, so the brand name is not possible. They could use GE today, SONY tomorrow and technically neither of them would be the brand name. I can't put the dropshipper's name as the manufacturer or it will destroy my business.
Other than the inventory number I have no UPC, Make, Manufacturer, SKU or any of the other things they are requesting. I can't even place a meta tag on my site for them to verify my account to ask for an exemption, because I don't have that ability, only Vendio does.
I don't really even know how to begin to fix this. Do you have a suggestion(s) for me?
posted on May 15, 2011 12:43:00 PM new
Hello Fashionbydesign,
We will need to file an exemption request with Google on your behalf. From looking at your Store, it looks like you also sell other items where you would have the product identifier information. Is that correct? If so, please let us know which of your Store categories would need the exemption, and we will file the request with Google for you.
posted on May 15, 2011 11:03:14 PM new
Thank you for your response Nathan. All cameras I know for sure will need an exemption. I have an item number that I can put on the pepper sprays that I think comes from the manufacturer, but I have no UPC codes for anything, since I don't see the products. They are shipped from another state. I will contact the shipper and see if they have records of UPC codes. Any exemptions that you could provide would be awesome.
