posted on May 10, 2011 04:52:21 PM new
Hello,
I set the shipping on the item profile as fixed costs ,
first item cost and each additional cost,
I also checked the "Can be combined with other items for shipping"
when 2 or more same item were ordered the shipping price was OK.
but when 2 or more different items were ordered
the shipping was not correct, each item shipping price was added to the total as a first item-no combined shipping. this append also in same item from different variation
when in the order preferences/combined shipping discount I checked the fixed discount
and set it an percent off the shipping cost of each item. in this case the system ignores the setting in the shipping profile and set the combined shipping of the 2nd item as a percent of the first item.
please advice.
Thanks Yaacov
posted on May 11, 2011 12:14:16 PM new
Hello Yaacov,
There are currently some problems with the "Per Additional Item" field in the shipping profiles, unfortunately. In the meantime please use the order preferences page to set your combined shipping discounts.
If you are having trouble with your combined shipping discount settings on the order preferences page, could you please let us know an example order number that had the problem, so that we can take a closer look?
posted on May 12, 2011 02:48:00 PM new
Thanks Nathan,
no problem to set in order preferences Page,
the problem that some time item shipping can't be combine, and for this no solution in this setting.
http://www.thecheap-mall.com/
http://www.fashions-outlet.com/
