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 myzenhost
 
posted on January 10, 2012 09:13:07 AM new
Hello,

How can I attach my existing domain to my vendio store? All I see his how to register a new domain and attach that. Please help.

David

 
 ChristopherCS
 
posted on January 10, 2012 10:54:26 AM new
Hello David,

To point your website to your Vendio store just edit the DNS settings and set up the www and @ entries as CNAMEs to stores.beta.vendio.com.
Example CNAME records:

www CNAME stores.beta.vendio.com
@ CNAME stores.beta.vendio.com


When you’re done email us back so we can complete the pointing process for you.


If you have your website setup at godaddy the process is a little different:

Edit the DNS settings and set up the www entries as CNAMEs to stores.beta.vendio.com under the “Total DNS Control” section in your Godaddy account.
Example CNAME records:
www CNAME stores.beta.vendio.com

Next you will need to forward your domain to www.yourdomainname.com (replacing this with your own URL.)

That should point both www.yourdomainname.com (with the WWW) and http://yourdomainname.com (without the WWW) to your Vendio Store.

When you’re done email us back so we can complete the pointing process for you.

Best Regards,
Chris Renz
 
 myzenhost
 
posted on January 13, 2012 07:45:06 AM new
Hello Chris,

I just forwarded and did masking for my domain to point at my vendio store.

The domain is wondersandmore.com and the store I have here is : http://www.vendio.com/stores/uniqueorigins/

Can you please take care of the rest?
 
 ChristopherCS
 
posted on January 13, 2012 09:38:57 AM new
Hello,

You just did a masked forwarding so when people go to wondersandmore.com it masks it and shows this instead: http://www.vendio.com/stores/uniqueorigins.

That is incorrect. You haven't setup the CNAME record yet, and the forwarding you will be doing will *not* be to point to that URL above (http://www.vendio.com/stores/uniqueorigins.)

Deleting the forwarding you have setup for now and just leave all forwarding turned off for now. We'll first just setup the WWW part of your store and once that works you can do the forwarding part (and then only to forward the non-WWW version of your domain to the one with the WWW.)


First, log into your GoDaddy account and do the following, or contact GoDaddy support and request assistance in doing the following first step in this process:

Edit the DNS settings and set up the www entries as CNAMEs to stores.beta.vendio.com under the “Total DNS Control” section in your Godaddy account.
Example CNAME records:
www CNAME stores.beta.vendio.com


When you are done with the above step, going to www.wondersandmore.com will show your Vendio storefront. This is without any forwarding in place.

First confirm that the above step works with www.wondersandmore.com before doing this next step.

If step is completes correctly and your store shows up at that address - *then* go ahead and setup your forward. You will be forwarding wondersandmore.com to point to www.wondersandmore.com. (do not enter that address above with Vendio in the URL.)


Regards,
Chris
 
 efxhid
 
posted on January 13, 2012 11:54:57 AM new
Hello,

The Forwarding has been removed but the CNAME was setup already. I was on the phone with support and verified that the CNAME was set to how you asked. But I did just remove the forwarding. It might take a few minutes to resolve. Now what would you like me to do?

 
 efxhid
 
posted on January 13, 2012 12:35:24 PM new
Currently if you go to www.wondersandmore.com you get a vendio error page butif you just go to wandersandmore.com you get a godaddy error page.

Any help you can offer I would appreciate it.
 
 efxhid
 
posted on January 13, 2012 12:43:37 PM new
BTW This is my works vendio account. My personal one is myzenhost.

 
 ChristopherCS
 
posted on January 13, 2012 02:00:51 PM new
Hello,

That is perfect. Your WWW.wondersandmore.com domain is now showing your Vendio storefront.

You can now setup a redirect to point wondersandmore.com to WWW.wondersandmore.com and you should be all set.




Regards,
Chris
 
 efxhid
 
posted on January 13, 2012 03:07:14 PM new
wondersandmore.com still hasnt resolved. Did I do something wrong? I forwarded it to the www.wondersandmore.com about an hour ago.
 
 ChristopherCS
 
posted on January 13, 2012 03:48:49 PM new
Hello,

Sometimes it takes GoDaddy a little while to get the forward to function properly, but it's redirecting for me without any issues already.


Regards,
Chris
 
 
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