posted on May 1, 2012 11:58:24 AM new
I have a business account with paypal. I linked my email address on vendio to my email address i use on paypal. When my customers try to check out they get the webpage "Internet Explorer cannot Display page" Did i set my checkout page up wrong? Is there more i need to do to use paypal checkout?
It sounds like you have it setup properly, but from the error your reporting I think the problem is from something unrelated.
Do you by chance have a domain name of your own that you redirect to your Vendio storefront?
If so, do you have it setup to mask the real URL, so it always shows that domain name at the top no matter which store page your on?
This masked redirect that you can setup will cause all sorts of issues with a store, by either not allowing more than one item to be added to the shopping cart and/or breaking the link to complete payments at PayPal once checkout is completed.
There are cleaner ways to redirect your store to a different address, just let us know if this is how you have yours now and we can send you some alternative methods to get the same effect (without the side effects.)
The easiest method is usually pointing your domain. If you would like to point your website to your Vendio store just edit the DNS settings and set up the www and @ entries as CNAMEs to stores.beta.vendio.com.
When you’re done write us back so we can complete the pointing process for you. (If you are using GoDaddy, please let us know first, as there are different steps that you will need to take.)
You do not need to create a subdomain for this to work properly. most users set it up on the main domain name unless it's already in use for something else (and then you'd need to use the installer, not change the CNAME records.)
The CNAME values will still be stores.beta.vendio.com, do not add your own store name to this or it will not redirect properly.
posted on May 7, 2012 04:23:03 PM new
I have set up the cname to stores.beta.vendio.com. I hope i did this right. You can do you what you have to do on your end. Let me know once completed so i can test it.
Could you please confirm the URL where you made the CNAME changes? I checked "www.urexpressions.com", however the changes do not appear to have been made correctly on that domain.
I went to your domain "uniquexpjewelry.com", however I am showing that your Store is already showing on your domain. What exactly are you seeing when you go to the domain?
