posted on May 2, 2012 10:03:17 AM new
Hi there
Trying hard to get to grips with the vendio template to import items into my store.
Every time I try and upload the file it says it isn't working.
Do I have to fill in every box?
Got as far as item description - am I supposed to put all the html of each item into the spreadsheet?
This seems much harder than the old auction software I used to use - considering going back, even though the features are way superior here in Vendio, simply because this is so un user friendly to me.
I am sorry for the trouble you are having importing your items. The only field that is required is the item title. You can either include HTML code in the description field or not (it is optional). Please take a look at our .csv import user guide, if you haven't already. You may locate it here:
Should you continue to have trouble, please contact us through our request support form, so that we can get a copy of the .csv file that you are using and take a closer look.
Regards,
Nathan
[ edited by NathanCS on May 2, 2012 11:36 AM ]
You will need to leave all of the column headings in place exactly as they were when you downloaded the .csv template. You can just leave them blank if you are not using them.
