posted on March 11, 2002 09:47:39 AM new
Did you folks test this with ANYONE who uses your software >before< you put it out for general use?
I've just spent the better part of an hour trying to figure out how to do things. The "help" panels are quite sparse - and the fact that you're trying to be all things to storefront owners and auction sellers is >not< helping.
I'm trying to earn some income from selling comics on eBay and these new features are actually getting in the way of doing my work.
posted on March 12, 2002 09:13:42 AM new
Hi Kahml,
We tested this feature extensively for a period of time prior to release. While we cannot anticipate every problem that arises after the release, our engineering team is working round the clock to fix any problems that may arise. We appreciate the feedback that you have to offer and will be improving on the help FAQs as well.