posted on March 15, 2003 07:48:30 AM new
Are any Auction Watch users having problems uploading their images onto the image uploading screen? Whenever I try to put the images onto the screen I can maybe input one or two images and then it dumps me back into the auction manager or store manager screen. It won't even allow me to upload any of the images. Yesterday I had images coming back that were previously deleted. I have been using Auction Watch for some time and have never encountered this problem before. Any suggestions?
The problem you have described may be related to your browser's cache being full. In order to clear your browser cache and free up system resources, please take the following steps:
To clear the cache in Internet Explorer, look under "Tools" in the top menu bar. Open "Internet Options", and the option to clear the cache will appear under "Temporary Internet Files" in the "General" menu. It is always a good idea to clear the History, as well.
In Netscape, look under "Edit" in the top toolbar, and open "Preferences". Click the box next to "Advanced", then "Cache". You will want to clear both the disk and memory cache.
If you are using AOL, first go to the 'Settings' button at the top of your AOL window. Click on it, then select 'Preferences' from the list. On the following window that comes up, click on the 'Internet Properties (WWW)' link. From here, delete your Temporary Internet Files, and click OK when finished.
You can also click the "refresh" or "reload" button on your browser toolbar while pressing the Shift key on your keyboard.
