posted on August 26, 2003 11:56:56 AM new
Vendio now offers two additional ways to automate your business.
1. We now automatically "check" post-sale step 9 when buyers provide eBay feedback!
When your buyer submits feedback for you at eBay on your transactions, we will receive a notification of that event and check-off Step 9 in your post-sale checklist. This automation applies to auctions, dutch auctions, fixed price items, and multiple quantity fixed price items. For dutch auctions and multiple quantity fixed price listings, we will check Step 9 only for the post-sale order applicable to the buyer who submitted feedback. If a single buyer purchased multiple quantities from the same listing, we will identify the feedback according to the buyer's id and properly assign it to all of his or her orders.
2. We now automatically initiate post-sale for eBay BIN and Fixed Price items!
When someone buys your eBay fixed price item or uses BIN to purchase one of your items, we will automatically enable checkout and initiate post-sale for that purchase with no effort on your part. Checkout and post-sale will continue to work as usual for auctions and dutch auctions.
While we expect this new automation to be relatively seamless, we rely on eBay to deliver these event notifications to us. In the event we do not receive a feedback notification, you may not see this automatic checking of step 9 for a certain feedback submittal. We may also on occassion not receive a purchase notification to initiate automatically post-sale for BIN items. In the event we do not receive purchase information automatically, you can always initiate post-sale on an item manually or use Post Sale Acceleration (using your MailStep or Vendio e-mail address). You should also occasionally review your feedback more generally to ensure it matches the records we have for you.
We are excited to offer this new feedback notification and post-sale automation at no cost to you and look forward to future enhancements that make your feedback and post-sale processing even easier in the future!
