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 oaxacazuu
 
posted on August 16, 2003 07:44:10 AM new
Help!

I have set up the "subject" and "from" fields to match the emails I want to divert to different inboxes, but they continue to just come to my main inbox. I have checked, and they are "on".

I also tend to agree with Cherrytree girls...is asmuch as I am not very impressed with Customer Manager. I love Sales Manager, and the new templates, but not sure I am going to stick with customer manager. Just not very clear or user friendly. Please help.
Thanks

 
 ChristopherCS
 
posted on August 18, 2003 02:53:03 PM new
Hello,

You just need to adjust the filters a little. For example, you have it setup to filter 'end of [email protected]' into a specific folder. That is not a valid email address, you will need to change this to remove those spaces.

Also note that for your filters with more than one rule, both rules must met in order to filter the item correctly. With the invalid email address being one of the rules, that is why many of your filters do not appear to be functioning correctly.


Regards,
Christopher
 
 
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