posted on January 16, 2004 06:08:16 PM new
To Whom It May Concern:
Why do my images are deleted after a month or so...if they're not viewed? Is there any way I can set a time limit on when they should be deleted--if not viewed???!
posted on January 16, 2004 06:14:05 PM new
Dear Lindsay,
The default for image deletion is 45 days if they are not being used. You can extend this to 90 days under My Account -> Global Preferences (at the very bottom of the page.)
posted on January 17, 2004 02:42:15 PM new
Dear Diana,
I appreciate you answering so soon. However, by extending the limit time for images to 90 days would require payment? Doesn't it? I was wondering if it was possible to do that free of charge?! Hrmm.
posted on January 18, 2004 11:48:59 AM new
Hi there,
There is no charge to extend the preference from 45 to 90 days - standard images receive a charge when they are used (and they will not receive a charge if you are using Sales Manager to list) but there is no storage charge for them.
posted on January 22, 2004 10:37:16 AM new
Auto-archive is for closed listings - after 12 weeks your closed listings will be archived and removed from your closed list. You can set this to a shorter time interval under My Account -> Global Preferences. Once a listing is archived, it cannot be restored, so if you have items that you think you might want to save, I would recommned using the 'save to inventory' feature.
