posted on November 21, 2004 08:20:37 PM new
change my email addy at Paypal and Ebay?
Right now, I am NOT using my vendio.com email addy at paypal or ebay. However, Paypal IPN does seem to be "pulling" the customer payment info into sales manager IE post-sales (payment rec'd, name and addy info is all there).
It is not, however, pulling it into the customer info in Customer Manager.
I've read all the FAQs, etc. and they are quite conflicting. Some talke about "mailstep". Some say you must use a vendio addy or paypal info won't come through (that isn't true because my info came through and I am using my verizon addy)
So, specifically HOW should I set things up? Is there any way to get the full names and addresses of customers, along with history of items purchased, pulled into Customer Manager as well as Sales Manager IE?
Do I do the following:
Change email addy at ebay to vendio.com addy?
Change Paypal PRIMARY email addy to vendio.com addy? Or just ADD vendio.com addy to paypal account?
Change Vendio PRIMARY email addy to vendio.com email addy (some documentation says WARNING will result in circular action and you won't get notices)?
Change Paypal payment email address in all my listings from my verizon email addy to the vendio.com email addy?
posted on November 26, 2004 11:39:37 AM new
Hello,
I apologize for the delay. Customer Manager does not import the address information from post sale. Only the email address will be imported because at the time of the item close, the only information available is the email address of the winner. You will need to manually update Customer Manager with the address once you get it from the buyer.
