posted on February 26, 2003 08:28:01 AM
I have new customers in my "manage customers" list with no personal info like name, address... Their purchase history is available. Do I have to add this myself? That would be a lot of work. An example would be on the first page, the customer with a check mark under "opt-in" - a new customer last night, all info is available in sales manager & item has been paid.
posted on February 26, 2003 09:49:29 AM
Hi Customveils,
Unfortunately the only information that will show is the email address. The other information, such as address and name, must be added in later once you've received it in the WBN response.
posted on February 26, 2003 10:03:59 AM
Please clarify. When my buyer enters his information in my post-sale managment it is not automatically recorded in my "manage customers" list? I have to enter the name, address & all other info manually? Why can't I just import all of this info like I did initially when "customer manager" was first introduced?
posted on February 26, 2003 11:13:13 AM
Hi Customveils,
We are aware of the limitation where only the email address is imported. This will be addressed in the future however I am not sure when. For now you will need to manually update your customer manager with the names and addresses and other information for your customers.
