posted on March 13, 2008 11:57:17 AM new
For the last 2 days my email has been delayed by around 2 hours. This has been all ebay notices, paypal notices and customer questions as well as Vendio checkout emails. Is there a problem with email?
posted on March 13, 2008 05:49:40 PM new
IT is now 5 hours delayed emails. We just received an listing email of an item that listed at 9AM this morning and we just receieved it at 5PM, that is an 8 hour delay. I am just curious is anyone else complaining about this?
posted on March 26, 2008 02:21:00 PM new
Is this problem still being worked on? The problem is still there after 13 days. Please let me know what is going on.
We are aware of the problem you are reporting, and it has been escalated to our engineering group. We are actively evaluating the issue and hope to have a resolution shortly.
We apologize for any inconvenience this has caused you. Thank you for your patience.
posted on April 5, 2008 04:51:39 PM new
Can I have an update on this problem please? Am I the only one being affected by this? I don't see any other complaints but the problem is still happening and it is very hard to run my business when my customers email are delayed by 2 - 5 hours or more.
posted on April 21, 2008 07:56:46 PM new
Here it 1 month later and still no word on the status of this. Today my email from ebay, paypal and verizon, as far as I can tell any emails coming to my account are anywhere from 3 - 8 hours delayed. I cannot run my business this way. My customers are use to getting immediate responses to their questions. I am losing customers over this. Please tell me what is going on and when it will be fixed. I am paying for customer manager and basically not getting anything out of it. I asked for the status of this over a week ago and received no response.
posted on April 22, 2008 07:58:10 AM new
Sorry for not updating this thread as well. Here is my reply to this same question in another thread here in the Customer Manager forum:
