posted on January 9, 2001 03:17:37 PM new
Hi Folks:
For a good laugh, check out Yahoo's new deadbeat bidder and fee-recovery procedure:
If sellers encounter non-paying bidders, they should complete this process:
1.Within 3 days of the auction close date, contact the bidder to arrange payment.
2.Within 7 to 45 days of the auction close date, complete the "Non-Paying Bidder" form located on the closed auction page. Yahoo! Auctions will then send a message to you
and the bidder.
3.In the next 10 days after filing the "Non-Paying" form, contact the bidder again and try to work things out.
4.Ten days after the form is filed and up to 60 days after the auction close date, if there is no resolution, visit the closed auction page and escalate your complaint.
5.Next, rate the bidder and blacklist them if appropriate.
6.Or, if the problem is resolved visit the closed auction page to cancel your complaint.
posted on January 9, 2001 03:49:59 PM new
WHY is Yahoo!Auctions refunding listing fees in the event of a deadbeat bidder? eBay doesn't, only final value fees are refunded over there.
[ edited by dimview on Jan 9, 2001 03:58 PM ]
posted on January 9, 2001 05:44:32 PM new
The reality is that I hardly ever use the NPB report on Ebay. It usually isn't even worth the time it takes worrying about on the average items that I sell. Yahoo's NPB report sounds just as bad as Ebay's if not worse. I guess I'm glad it's there but I doubt I will use it either. I'm sure that was the intention in the first place- make it a time consuming chore and sellers won't even bother with it.
posted on January 9, 2001 05:55:45 PM new
Allow me to rephrase my thoughtless and careless post:
Hello everyone:
Perhaps, rather than complain and laugh about certain policies that auction sites have launched, we can engage in a happy discussion regarding the pros and cons of subject policies. The sun is shining, the birds are chirping -- let's not poke fun at others or act in ill will. Let's not attack the posts of others, despite how tempted we are to do so.
So I pose friendly and happy questions to everyone:
Why is the Yahoo deadbeat bidder form bad?
Why is the ebay deadbeat bidder form bad?
What would you like to see each site do?
What more can be done to prevent deadbeat bidding?
Its very easy to point out a problem, but maybe we should spend our time discussing how to solve that problem (in a HAPPY way). I happily await some thoughtful responses.
