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 magnumspec
 
posted on December 18, 2001 07:56:28 AM new
I just had some 'nut' buy a item off my Canadian auction listings. Two minutes later, this 'nut' posted negative feedback using extreme profanity. I have used the various 'forms' provided by Yahoo to report the problem but only get a 'canned' reply stating Yahoo does not get involved in feedback disputes. Doe anyone have a good way to report the problem and have this profanity removed?

Any help is appreciated.

Warren
 
 sulyn1950
 
posted on December 18, 2001 10:23:03 AM new
Is there a name at the bottom of the canned response? Sometimes there is a name of a customer support person.

If there is, hit the reply button on your email and put that persons name in the subject line and add PROFANITY POSTED IN FB NEED HELP FAST

If there isn't a name, then you can still reply to the canned message and add the same message to the subject line.

You should get a real response from a real person. I do not believe Yahoo will allow profanity to stay in FB, they should remove the FB.

I have found that by repling to the canned response with my problem in the subject line usually gets me a real response.

Good luck!


 
 magnumspec
 
posted on December 18, 2001 10:56:35 AM new
Thanks for the advice. They finally removed it after a 1 1/2 days. It could not be sooner since it made reference to child porn and everything else.

I just wish I knew who it was that did it and why.

 
 whomper
 
posted on December 21, 2001 05:45:10 AM new
If child porn is involved in any manner, the matter may interest the FBI. Why not advise them of the situation and see if they can help? Since Yahoo is a US company, the FBI should be appropriate.
 
 
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