posted on June 30, 2002 11:41:15 AM new
Anyone else having trouble getting Yahoo to accept their CC to pay their balance?
I have tried unsuccessfully to pay for my current balance. My card has been used before to pay for the balance. I thought maybe it was because it is debit card, but a regular CC failed too.
I tried calling a few days ago, recording said I needed to leave message so press 0, I pressed 0 and it said the number I entered was not recognized , please try again. Same thing kept happening in a vicious circle of pain and frustration!
Sadly, I wanted to relist a couple auctions and I can't get the balnce paid.
posted on June 30, 2002 12:14:25 PM new
Their billing/payment system can be wacky to say the least and apparently their automated phone system too.
Keep trying at different times. It seems that most internet companies hate to admit that they are having temporary technical problems.
posted on July 2, 2002 02:57:55 AM new
They did the same thing to me. I owe them $3.30. I pay Ebay from $300 to $500 a month. Tried several times to update my CC card, tried to use others. to no avail. Sent a message to Support (that's a joke) received a form letter in return, then they asked me to fill out a survey about the support service.
It's time to move on. I really think Yahoo Auctions has passed away.
posted on July 2, 2002 08:30:18 AM new
If they only had a few humans working the Yahoo Auctions segment it might have been different. It must have been a corporate experiment trying to use robots instead of carbon-based units ( humans are called this in Sci-Fi lingo ) to reduce costs.
