posted on August 6, 2000 08:48:56 AM new
HELP ME????We sell on Yahoo (of course) and have listed several auctions at one time and each said THANK YOU FOR LISTING WITH YAHOO your auction has been (what ever) and GUESS WHAT????No item has been listed on my auction.HOURS AND HOURS OF WORK GONE TO WHERE????Please help out if you can.I also have found some items that sold and have come through with the winning bidder and then I find them back up selling with 3 hours to go and the same winning bidders name???IS IT ME OR IS IT POWERS FROM ABOVE.THANKS, YOU HAVE HELPED ME BEFORE SO COME THROUGH NOW PLEASE.
Antiquelady2
posted on August 6, 2000 09:12:40 AM new
are you trying to access all of this from "my auctions". If you work from there and click "selling" or "sold/closed" you should be able to see what is where.
posted on August 6, 2000 12:41:44 PM new
Sometimes new listings don't appear for awhile (at least in the "search", and just once I had an auction fail to list at all (I assume I was not at fault for failing to hit the "submit" button). If you've had MULTIPLE new listings fail to appear, you have a big problem you need to tell Yahoo about. Meanwhile, I'd SAVE your listing titles and descriptions on your computer (in an office or email software) so you can cut-and-paste rather than rewriting if the listings fail to show up.
Because Yahoo seems to do something manually with closed auctions, they sometimes disappear for awhile after closing, then reappear on your "closed auctions" seller list (one time they disappeared for at least 12 hours, but it's usually about 30 minutes when it does happen).
I've also noticed that Yahoo will also sometimes move auctions back to end LATER than you designated when listing them (in the "Closing Time" box), apparently because they have more closing at one time than their system can handle.
Did your auctions that disappeared, then came back with 3 hours to go, SAY they were closed? Did they end at the time you designated, or later? It's possible (if they never actually closed) that Yahoo was moving their ending times back (as stated above).
posted on August 6, 2000 01:46:30 PM new
I've been having similar problems & read the replies posted with interest. Thanks very much- you've helped more than one new Yahoo.
posted on August 7, 2000 08:42:03 AM new
I have to call customer service this is putting us so far behind..My husband list all of our items late at night so it is not as busy on-line.He listed over 10 items and all was done correct because it said your auction was done successfully.This has happened before but never for this long.I have not been able to list for 2 days now and ready to scream and no I did pay my account so I thank you for helping us but I will post what went wrong for others to have for future information.Thanks again this is a great support system .
HAPPY SELLING...
Antiquelady2
posted on August 7, 2000 11:42:14 PM new
I, too, often list late at night when the internet isn't busy, but that's also when Yahoo apparently does some maintenance and software/hardware upgrading work. I'll be flying along, submitting listings, when suddenly I hit "submit" and nothing happens for a few minutes. I have to assume they've disabled the listing function when that happens.
If your 10 listings still haven't appeared after 24 hours, it looks like they aren't going to, and you need to tell Yahoo.
, and just once I had an auction fail to list at all (I assume I was not at fault for failing to hit the "submit" button). If you've had MULTIPLE new listings fail to appear, you have a big problem you need to tell Yahoo about. Meanwhile, I'd SAVE your listing titles and descriptions on your computer (in an office or email software) so you can cut-and-paste rather than rewriting if the listings fail to show up.
