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 Shopchicly
 
posted on March 23, 2006 06:58:11 AM new
Gallery is not on my pics. Been there
since inception and as I was telling a friend she should have the feature, I tried to disply it and it was GONE.

 
 ChristopherCS
 
posted on March 23, 2006 01:49:33 PM new
Hello,

You appear to have since updated your stored eBay ID information, and when I checked now all of your listings do appear to be displaying the gallery.


Regards,
Christopher
 
 Shopchicly
 
posted on March 23, 2006 02:51:41 PM new
Hello Christopher....I'm not sure why we're seeing this differently. I signed up for
Marquee type Gallery a long time ago and it's worked great. I do not have the Marquee feature working now on my auctions as I view them.

 
 ChristopherCS
 
posted on March 24, 2006 10:27:48 AM new
Hello,

What are you seeing in place of the gallery currently?

If there is a link asking to upgrade Flash, go ahead and click on the link and follow the prompts to reinstall the Flash application.


Regards,
Christopher
 
 Shopchicly
 
posted on March 25, 2006 03:42:28 PM new
Hello Christopher.....In all cases, a duplicate of the thumbnail at the top left of the auction page appears at the bottom directly above the "Shipping, payment details....." Above that picture, there is a blank area where I believe the Marquee should be. There is no Flash link.

 
 NathanCS
 
posted on March 26, 2006 02:23:01 PM new
Hello,

I am also able to see the Gallery on your listings. You should be able to see it exactly where you are seeing the blank area. It is still possible that you may need to upgrade Flash.

You can test Flash on this page to see how well your current version is functioning:

http://www.macromedia.com/shockwave/welcome/

Note that you may be prompted to shockwave when you access this page. You do not need to do this - simply click "No" at the prompt. If you are prompted to update Flash, please go ahead and do this. Let us know if upgrading Flash helps resolve the problem.

Thank you,
Nathan


 
 Shopchicly
 
posted on March 26, 2006 08:00:47 PM new
Hello NATHAN, I installed Shockwave. I have a new computer and didn't know to do this in order to have Gallery work properly.
It's back now and I love it and thank you so much for your help.

 
 catchdatiger
 
posted on April 9, 2006 01:26:18 PM new
Hi, Christopher, the gallery is displayed on all of my listings but I edited my gallery pictures and some of my listings are still showing the old pictures. The ones that did not have a picture when I first put them on ebay still have the show curtain up with the message stating click to view this auction. I appreciate your help thanks

 
 NathanCS
 
posted on April 9, 2006 05:27:30 PM new
Hello,

I have refreshed your Gallery images, and they should now be showing correctly. Please let us know if you continue to experience any problems with this.

Thank you,
Nathan

 
 
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