posted on August 31, 2006 03:09:03 AM new
I am having a problem with images and desriptions and templates not showing on some of my listings. I use SMP for bulk listing and everything is the same for each listing yet some do not appear correctly. 130021750663.This has only started happening when I switched to Sales Manager IE should I just go back to Merchants Edition and not bother with IE Any help would be great.
Ed Weeks
posted on September 1, 2006 04:29:39 PM new
Hello,
9/1/06 Update: eBay has resolved this technical problem. We expect no further issues.
The original problem that was causing this:
A technical problem on eBay's side (this has been acknowledged and announced internally by their developers) has caused a small percentage of revisions submitted through their API to clear the item description field.
As this problem exists on eBay's side, we are unable to provide any technical assistance in resolving it. Note that items launched through Vendio should retain their original description if they are ended then relaunched. We would recommend checking your revised items to make sure that your descriptions are intact.
Thank you for your patience. Please contact eBay if you need additional help with this issue.
