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 glassbender1234
 
posted on May 22, 2004 03:23:47 PM new
Still having problems with gallery inserting in some auctions and not in others.... Also not all the pictures got into the gallery this time either.

And lastly why was I billed 4.03 last month when I am signed up only for 2.95/mo
I came no wheres near the picture limit.

Thanks
John

 
 SonyaCS
 
posted on May 22, 2004 06:11:19 PM new
Hello,

The gallery takes a couple hours to update so if you just listed some items, the images might not appear for a couple of hours. I checked one of your listings and the gallery appears to be fully updated.

When you sign up for the gallery there is an adjusted fee, if you are signing up on a date that isn't your billing cycle. You can see this in your online statement. This only occurs when you initially sign up -- all gallery fees after that will be the regular monthly 2.95 fee, unless you go over 100, then you have the 5 cents per item fee as well.

I hope this helps.

Regards,

Sonya
 
 
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