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 kaperrigin
 
posted on June 20, 2004 11:34:57 AM new
My gallery was working fine earlier but now all I have are blanks. Not sure what the problem is!

Can you help?

http://imagehost.vendio.com/preview/ka/kaperrigin/VistaPrinteCard.jpg
 
 ChristopherCS
 
posted on June 20, 2004 03:24:05 PM new
Hello,

Is there a particular item we could use to test this with? I checked a number of your items but was unable to locate any with blank fields where the images should be loading.


Regards,
Christopher
 
 kaperrigin
 
posted on June 20, 2004 03:29:31 PM new
I think what the problem was is I went and changed the text below the gallery and somehow the image location accidently got changed.

When I changed it back to correct it just took a couple of hours to take effect.

Thanks for the reply!
Kelley
http://imagehost.vendio.com/preview/ka/kaperrigin/VistaPrinteCard.jpg
 
 SuzyQ37
 
posted on June 23, 2004 02:00:02 PM new
Christopher, while you're here!

I have a new account with you folks and am signed up for the Vendio Gallery. But my four items currently up for auction don't have the gallery. Could you check on one of them, #6908309991, and see if there's something I should do further?

With my other seller account my gallery is working just fine.

Thanks. ~ Amelia

 
 ChristopherCS
 
posted on June 23, 2004 03:41:19 PM new
Hello Amelia,

I dont show that you are signed up for the gallery on this account. You can do so via the My Account tab, under the My Payment Plans link found within.


Regards,
Christopher
 
 SuzyQ37
 
posted on June 23, 2004 04:51:02 PM new
Christopher: Could you check now and see if I've filled everything out correctly and am signed up. I went through all those hoops; didn't understand the last page about existing accounts, and the instructions are to give my e-mail address and then password comes a little lower. Does that mean my e-mail password with my server OR my Vendio password? Confusing.

Thanks in advance. You're always very helpful! ~Amelia

 
 ChristopherCS
 
posted on June 23, 2004 04:58:10 PM new
Hello,

Your all set. Your gallery is active and it should start importing your listings shortly.


Regards,
Christopher
 
 SuzyQ37
 
posted on June 23, 2004 08:39:23 PM new
Thank you! I see that the gallery is indeed working. YOu might pass along a comment from me on this--When I went through all the things in "My Account"--seller preferences, etc. etc. etc., there was a Vendio Gallery section there. I went into it, looked around at the different templates, chose one, clicked on a couple of things, and it looked as though that was all I needed to do. I didn't see anything in that page telling me to go to "payment plans" or such. It may be there and I just didn't notice it--but it would be helpful to have a link right there for newbies. Just an idea.

 
 
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