posted on March 10, 2005 12:41:05 PM new
I'm an Italian Seller, so i'm subscribed to Ebay.it ...
All my auctions are currently not showing the Vendio Gallery instead of classic ebay gallery.
Unfortunately, at this time the Gallery is not compatible with any of the eBay international sites, however, we do plan to release support for English speaking internation sites shortly. Please check our announcements frequently as we will announce when this becomes available.
If you signed up for a Gallery and you are listing on an International site, you should go ahead and cancel the Gallery. To do this, go to My Account -> My Service Plans. Click the "view other plans" link in the Gallery section. Scroll to the bottom of the page and click "discontinue your Gallery plan." You may request a refund for the Gallery fees by using this process:
1. Go to My Account -> Online Statement. Locate the line item for the charge, and highlight and copy the Ref ID number.
2. Open a separate browser window. Paste the below URL into the browser's address bar. Note that this URL can be found on our site by clicking the "Got questions about this statement?" link on your statement, and scrolling to the "Does Vendio provide refunds?" section.
Paste the Ref ID from your statement into the form, and proceed to submit your refund request. We will be handling refunds on a case-by-case basis, so please be as clear and concise in detailing the problem as possible.
Please let us know if you have any other questions.
