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 willardj
 
posted on April 4, 2005 08:25:15 PM new
MY VINDO GALLERY HAS VANISHED FROM MY CURRENT EBAY AUCTIONS..HOW DO I GET THEM BACK UP..THANK YOU

 
 DianaCS
 
posted on April 5, 2005 11:49:33 AM new
Hi there,

I have spot-checked some of your listings and I'm able to see your Gallery. Are you still having trouble with this? Please try again, as the problem could be a temporary connectivity issue.

Thanks,

Diana

 
 willardj
 
posted on April 5, 2005 02:45:01 PM new
I HAVE 6 EBAY AUCTIONS UP..I DID NOT SEE THE GALLERY..5:44 PM

 
 southernvintage1
 
posted on April 5, 2005 05:32:23 PM new
Mine has vanished too!!! I have an ebay store and auctions, 300 items all together and they have all had the gallery slide show disappear, as well as the 1st photo in each listing. I have emailed Vendio several times, but they will not respond.

 
 SonyaCS
 
posted on April 6, 2005 10:17:32 AM new
Hello,

I have checked both of your listings and I have no problems viewing the gallery in both. If either of you is still having problems, please provide us with the item numbers that don't have a gallery.

Regards,

Sonya
 
 willardj
 
posted on April 6, 2005 02:19:34 PM new
I HAVE 6 EBAY AUCTIONS CURRENTLY RUNNING ALSO 27 STORE ITEMS LISTED...THE GALLERY IS NOT SHOWING IN ANY OF THEM...I HAD 2 FRIENDS ALSO CHECK THEM.THEY FOUND NOTHING SHOWING.THERE IS A BIG BLANK SPOT WHERE THE GALLERY SHOULD BE ...VENDIO SEES THE GALLERY NOBODY ELSE DOES.WHATS UP ???

 
 SonyaCS
 
posted on April 6, 2005 02:46:32 PM new
Hello,

Something that might help is to update your Flash version. You can test Flash on this page to see how well your current version is functioning:

http://www.macromedia.com/shockwave/welcome/

Note that you may be prompted to shockwave when you access this page. You do not need to do this - simply click "No" at the prompt. If you are prompted to update Flash, please go ahead and do this. Let us know if upgrading Flash helps resolve the problem you are having viewing your Gallery.

Regards,

Sonya
 
 willardj
 
posted on April 7, 2005 05:12:08 AM new
WENT TO FLASH SEEN INSTALL DID NOT SEE UP GRADE..I AM STILL NOT SHOWING THE
GALLERY ANY WHERE...I HAVE WINDOWS XP,,,I USE INTERNET EXPLORER,,,MY ISP IS
ROADRUNNER..ANY SUGGESTIONS ???
CHECKED WITH FRIENDS WHO USE AOL THEY SEE MY GALLERY SHOWING UP,THANKS

 
 SonyaCS
 
posted on April 7, 2005 10:18:30 AM new
Hello,

Try clearing your browser cache and cookies, then restarting your computer. Perhaps it is not loading up completely for you -- please let me know if this helps.

Regards,

Sonya
 
 willardj
 
posted on April 7, 2005 04:30:55 PM new
CLEANED THE CACHE AND COOKIES,,DUMPED THE RECYCLE BIN...RESTORED COMPUTER...STILL CAN'T SEE THE GALLERY ??????

 
 SonyaCS
 
posted on April 8, 2005 11:22:29 AM new
Hello,

Can you try this again:

http://www.macromedia.com/shockwave/welcome/

If you don't see anything there to upgrade, please check your browser and make sure you've got Flash installed as that is needed to run the Gallery.

Regards,

Sonya
 
 willardj
 
posted on April 8, 2005 01:20:46 PM new
thank you sonya.i uninstalled and reinstalled flash,this corrected the problem.my gallery not showing was my problem not vindios....SONYA DESERVES A A+ FOR HELPING CORRECT THIS,,,WILLARDJ

 
 
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