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 oddsend03
 
posted on September 15, 2005 01:12:27 PM new
What can i do about a NPB who purchased items from the Vendio store?

 
 SonyaCS
 
posted on September 15, 2005 05:57:19 PM new
Hello,

In the event that your buyer does not complete a transaction for a fixed-price Store item, you may request a refund Store line item fee. To request a refund, please use the below URL, and be sure to select Stores from the menu.

https://secure.vendio.com/my/acct/request_refund.html

Please note that you must be logged in to access this form.

To add the item back to your Store inventory, go to the corresponding Inventory item in Sales Manager, and increment the inventory quantity manually. Scroll down, and increment the quantity available in the Store. Save, and the item will reappear in your Store inventory.
Regards,

Sonya
 
 
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