posted on September 15, 2005 01:32:28 PM new
We use calculated shipping on one item we list on eBay. The item varies a good deal from coast to coast with shipping. We have the Vendio shipping calculator in our listing, but when you search eBay for the item, it comes up shipping not specified. All other listings using calculated shipping say calculated shipping. Is there anything i can do to fix this. I mean, i would not even look at a listing if the seller could not say how much shipping would be. It looks like there is a chance you will get gouged for shipping. I know my listings are being passed by because the Vendio shipping calculator is not showing up in eBay search.
posted on September 15, 2005 05:33:34 PM new
Hello,
It depends when you launched the item, as support for this was only recently released (monday morning.)
If you would like eBay to indicate 'click here to calcualte' in that field, check the box labeled 'I am specifying eBay shipping and payment details' so that the eBay shipping calculator also appears when creating your item.
TO change this now, click to edit the item and setup the eBay checkout details for calculated shipping costs.
posted on September 16, 2005 08:21:25 AM new
If you would like eBay to indicate 'click here to calculate' in that field, check the box labeled 'I am specifying eBay shipping and payment details' so that the eBay shipping calculator also appears when creating your item.
This one item we have that is already set up for calculated shipping, and the Vendio shipping calculator is already in our listing, and has been this way for the past several months.
I see what you mean "it depends when you launched the item" but it went from "Not specified" to "See description" which is a lot better, but if it is supposed to say calculated and linked to the calculator, well it is not.
Here is an item # of the item we have on with calculated shipping:
7713358655
This went on auction last night. If you search this item in eBay you can see what the search results are doing or not doing. It is not showing up as calculated shipping and linked to the shipping calculator in the search results. You know where my account lives, so you can double check my eBay launch settings. Please let me know if i over looked something in my launch settings.
We have one item that is calculated shipping, but we have many that are fixed price, and i do not want to mess things up for all the fixed price items we have.
posted on September 16, 2005 10:03:20 AM new
Hello,
I checked the item and noticed when you listed it, you had this option enabled:
"I am not specifying shipping costs for eBay Checkout (recommended if Shipping is included in Description and Vendio Checkout is used)."
You did have the calculate option set up correctly.
If you edited the item on eBay and changed the above to specify shipping costs, then it should change in searches and not say 'see description'.
You can edit the eBay payment details individually so if you were to create an item where you want its calculated option to show up in searches, you can do this safely while creating the item without affecting other items you create with a fixed shipping rate option.
