posted on April 12, 2006 04:44:29 AM new
I have an item in my Items to Ship that I have refunded the customers money for. How do I submit this to Vendio so I can get a credit on fees and also remove this listing from items to ship?
posted on April 12, 2006 09:59:07 AM new
Hello Kimberly,
In the event of a non-paying bidder, you may request a refund of the final value
fee (please be aware that the listing fee is not refundable.) In order to qualify for the refund, you will need to provide proof from the auction site that you had a non-paying bidder to get a refund to your account.
As proof, we will accept a copy and paste of the line item from your eBay statement, showing the refund from eBay. You may copy and paste it directly into the text field in the refund request form, available at:
