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 passedtothepresent
 
posted on May 29, 2006 03:54:47 PM new
Hello. How does ebay select which of our shipping choices to display to the customer with the bid? Usually ebay uses my first class or lowest amount, but I have one auction running (the book) where only the priority rate shows without qualifying what kind of shipping it is, so it looks outrageous. The lower first class and lower yet media rates weren't selected for display. If we set several shipping options will ebay always take only the first one on our payment and shipping selections tab/page for the item? Thanks.
 
 EdCS
 
posted on May 30, 2006 08:24:24 AM new
Hello,

I'm going to need some additional information to answer your question. Which area are you referring to, the shipping instructions inside the description area of your auction or the Shipping, payment details and return policy? This area should display all of your shipping options, not cherrypick a certain type of shipping.
An example is auction: 6884969356

Please let us know if you have any further questions.

Regards,

Ed
Vendio Customer Support

 
 passedtothepresent
 
posted on May 30, 2006 02:51:27 PM new
Hi. Thanks. My listing in both those areas seem to be fine. My question is how did ebay decide which of the 3 prices i entered to attach to this item on the "Items by this seller" screen (pulls up bid and one fixed shipping price per item and nothing else for the customer).

When editing in SMIE, I listed the possibilities in descending order of amount because the "free with buy it now" was at the bottom of the checklist for setting choices (edit done under the SMIE Payment and Shipping tab column for the item). Just asking if ebay always picks the first one in the list we submit so the order is important, or it was something else that triggered only the priority shipping to be chosen.
Thanks again.
 
 ChristopherCS
 
posted on May 31, 2006 11:06:35 AM new
Hello,

eBay will post the first two carrier specific options from both the domestic and international sections to display in their own shipping fields.

This is to say, from top to bottom in the list, the first two default options are the ones they will use.

If you use the blank custom fields at the bottom of the list, eBay will only display/use the first in this list for both the domestic and international sections.


Regards,
Christopher
 
 
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