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 passedtothepresent
 
posted on May 31, 2006 08:40:37 AM new
Hello. I have relisted 2 auctions scheduled for tonight. They do not appear in either my pending or active listings. I thought perhaps I had not checked a tick box or something so I went back to do the relists over. I get an error message they are not available for relist because they have already been relisted. How long should it take for these to appear in my pending listings? I don't remember it ever taking this long a time to appear in pending. From your view of my account can you see 2 auctions for me scheduled to launch tonight at 7 and 7:10PM? Thanks.
 
 ChristopherCS
 
posted on May 31, 2006 11:19:31 AM new
Hello,

What are the two item numbers in question where your running into this error message, if your still running into it?


Regards,
Christopher
 
 passedtothepresent
 
posted on May 31, 2006 12:10:03 PM new
Yes. The relists have still never appeared in either active or pending going on a number of hours for the delay now. In my closed auctions postsale summary the 2 I relisted were:
6282959524 (a sewing book)
6884969356 (a pair of walking shorts)
I did significant edits to each of these and saved and previewed before scheduling a manual launch time and clicking "relist".

Now that I think of it, the first time I clicked "relist" I got a funny error message that things hadn't gone through. So I screen back'ed to the relist screen, waited a couple of minutes, and hit "relist" again--this time I got the usual confirmation screen that the auctions had been relisted.

When they never showed up in pending and I tried to redo the relists, with both selected after I clicked the "relist" button from the postsale screen instead of appearing on the new screen as new relists to edit I got the error message in red at the top of the page. The error message listed both of them individually as unable to be relisted because they had already been relisted. Several hours later now I have no active listings at ebay either, so there were no accidental immediate launches with either one I can find. Can you see anything scheduled in my account for tonight?
Thanks!

 
 ChristopherCS
 
posted on May 31, 2006 03:18:11 PM new
Hello,

It looks like the items are missing from your inventory, as though they haven't yet been imported into the Inventory Edition.

Go to the 'import' page and click to import your items based on your current eBay listings.

Once you can pull this item into inventory you should be able to relist/schedule and view from the pending section.


Regards,
Christopher
 
 passedtothepresent
 
posted on May 31, 2006 05:39:22 PM new
Thanks Christopher. Since all my active listings have finished I'll have to launch it as a relist through ebay and then import it to do that. I think I see what the problem was. Is there any way to copy an open or closed listing to inventory or retrieve a deleted inventory item? Thanks!
 
 ChristopherCS
 
posted on May 31, 2006 06:48:13 PM new
Hello,

If the item is in your active/pending/closed section of your SMME account (or in your active/closed section currently in your SMIE account) - triggering an 'import' will bring it back into Inventory for you to use as needed.

There is no undelete option for SMIE inventory at this time.


Regards,
Christopher
 
 
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