posted on November 1, 2006 09:33:56 AM new
I am having difficulties with my images. I had imported my listings from ebay and had multiple copies of the same pictures. I deleted all but one. Now I have 2 problems. When I list on 2 of my inventory items I get a message from ebay saying gallery picture cannot be found. I have to follow the link provided and change the image. I am also getting listings that have the correct picture in the auction but the gallery picture is not correct. The first problem is with the BRAND NEW GENUINE ADOBE PHOTOSHOP ELEMENTS 4.0 BUNDLE and NEW COREL PAINTSHOP PROFESSIONAL 10 PRO X. The second problem has occurred several times but currently the auctions are 110050580274, 110050508249 and 110050500507. Thanks in advance.
posted on November 6, 2006 09:28:43 AM new
Hi there,
I believe what happened is that when you deleted the 'duplicate' images, you ended up removing them from the inventory item. Each imported image will have a unique filename assigned to it within our image hosting system (even if the same exact image is stored in another listing.)
Please check your inventory items to make sure your images and/or Gallery image is intact. It is possible that if you deleted some images, then imported some other listings, the filenames were re-assigned, and this could result in the wrong image being attached to a listing.
