posted on June 26, 2007 09:12:37 AM new
HELP, my post sales summary and items to ship are all screwed up...
Items that have been paid and shipped are showing up on the Items to ship page - and WBN's are being sent to these people... at the same time, items that should be on the items to ship page are not - or in two cases, items that have been Combined are now not combined... IT IS A REAL MESS
Is this a temporay glitch system wide or is just my account? - what can "we" do --- I need to ship items and I really dont need WBN's going out to people that have already paid, received and even exchanged feedback --- conversely, I do need WBN's going out to new sales.
This is the second major glitch in 30 days and I am still chasing problems with the last one--(bouncing listings)
posted on June 26, 2007 10:07:36 AM new
I too am encountering shipped items showing up in list of to be shipped transactions. I hope doesnt take long to correct.
posted on June 26, 2007 10:13:24 AM new
Hello all,
Our engineering team has been working to correct the problems you are reporting as quickly as possible. We don't have an ETA at this time, but will post updates as they become available. Thank you again for your patience.
