posted on November 13, 2007 12:45:40 PM new
Can you please help....for some reason copies of a bunch of my inventory items keep showing up in my inventory list. They just show up as copies with 0 in the quantity but it is really confusing me. I am not manually initiating the copies from my end. Any help would be appreciated.
posted on November 13, 2007 04:13:06 PM new
Hello,
Are the new items labeled 'copy of...' or just duplicate items?
Also, if you have any recent examples of this to test with we would be happy to dig into this further for you.
posted on November 14, 2007 09:57:43 AM new
Hello Kathy,
Do a search in your inventory for 'copy.' Most of these were all made the other day, on the 11/10. On the back end all we can see is that a copy was manually requested. There are a few others that are likely real copies made some time ago, but if you don't need any of these go ahead and delete all 45 items once you find them in search.
Then just ping us if you notice a new copy come about again. It may have been just a glitch or something with the browser caching pages, its hard to say.
