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 topdesignplus1
 
posted on February 1, 2008 04:51:37 PM new
if i am trying to send the post-receipt message (PSM Step # 8), does Step # 8 need to be checked before i can successfully send the message?

or, any of the steps in PSM for that matter.... do they need to be checked off first before we can send the email/message through Vendio PSM?

it seems that i'm getting an awful lot of bounced emails and we just started utilizing PSM Step # 8.

thanks.
-joe
"Making you happy."
www.TopDesignPlus.com
 
 NathanCS
 
posted on February 1, 2008 04:54:27 PM new
Hello Joe,

No, you do not have to check any of the steps in post-sale before you can send the emails/messages.

If you continue to have trouble with bounced emails, please forward one of the bounced emails to [email protected], with a brief description of the problem, so that we can take a look.

Regards,
Nathan

 
 
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