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 lolleypop54
 
posted on April 22, 2008 12:29:11 PM new
I bombed over 100 store items this morning. They are not moving to closed and I need to re-list HELP!!!!!

 
 ChristopherCS
 
posted on April 22, 2008 12:47:32 PM new
Hello,

When checking it looks like they already moved, as eBay and Vendio both show 63 active listings.


Regards,
Chris
 
 lolleypop54
 
posted on April 22, 2008 12:57:06 PM new
Yes, they are showing as active. But, they have not been moved in inventory. The ones I have bombed are still showing "ON MARKET" in my inventory

 
 ChristopherCS
 
posted on April 22, 2008 02:08:38 PM new
Hello,

You didn't delete the items off of your active list did you?
They just moved down into the closed section, where you can see them now?

If the items are deleted they will not be available to update inventory, so please let us know as we'll then need to put in a special request for someone from engineering to manually correct all of the totals for you.

If they are in the closed section and you did not delete from Vendio, go there and select all, then refresh. That should update inventory if it hasn't already.


Regards,
Chris
 
 lolleypop54
 
posted on April 22, 2008 02:57:19 PM new
No, I didn't delete them from active. I went in again and they were moving to closed in large numbers and inventory was being updated quickly. I then deleted them from closed.
Why did they take so long? I tried EVERY trick I know that has worked in the past.

 
 ChristopherCS
 
posted on April 22, 2008 03:00:28 PM new
Sometimes when you end listings earlier than they would have closed naturally, it takes a while for the API notices to get sent to us on the back end and they move more slowly unless you manually refresh.


Regards,
Chris
 
 
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