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 pacificshoesandapparel
 
posted on February 6, 2011 09:38:03 AM new
I have a customer who wants to pay with bill me later through Paypal. She is saying that because I use Vendio it won't allow her to use this option. Do you know if this is the case or if there is something special I can do to make this work for her? She can't pay any other way. Thanks so much!

 
 NathanCS
 
posted on February 6, 2011 09:39:21 AM new
Hello,

Please provide the listing number that you are having trouble with, so that we can take a look.

Regards,
Nathan

 
 clubreef
 
posted on February 8, 2011 07:20:19 AM new
Ditto. Order # 2072414215 . I have encountered once before. I stumbled on this thread looking for an answer

 
 pacificshoesandapparel
 
posted on February 8, 2011 03:22:31 PM new
Hi Nathan, Thanks so much for trying to help me with this. The ebay auction number is: 220727502862


Thanks again!

 
 NathanCS
 
posted on February 9, 2011 03:43:24 PM new
Hello pacificshoesandapparel,

I went to your checkout page for your listing "220727502862", clicked to pay at PayPal, and was brought to the PayPal payment screen to log in to PayPal and complete payment. Please let us know in more detail exactly what happens when the buyer runs into trouble. For example, if she is getting an error message let us know the text of the error message and at what point she is seeing it.


Hello clubreef,

I checked your order "2072414215", but noticed that the buyer has already made payment (which makes it difficult to tell what was causing the problem). Are you currently having trouble with this?


Regards,
Nathan

 
 badgeman
 
posted on February 25, 2011 10:43:13 AM new
I was having the same problem, but got it resolved. But the payment shows in Vendio Post Sales but the PayPal payment does not show in my PayPal account or My eBay. eBay # 130387357191. Its been about 2 hours.

 
 NathanCS
 
posted on February 25, 2011 11:32:11 AM new
Hello,

Is this for your listing "130487357191"? I checked this listing, but it is not yet showing as paid in Vendio. Once it is showing as paid in Vendio step number 3 will be checked off in the post-sale keys. It looks like this buyer has not yet completed payment.

Regards,
Nathan

 
 
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