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 jso26
 
posted on April 1, 2011 04:50:09 PM new
Hi,

I have scheduled to list some eBay items but they don't seem to work. Where should I check? Please advise. Thanks!

-- Jason

 
 NathanCS
 
posted on April 1, 2011 04:57:19 PM new
Hello Jason,

If the items failed with an error, then you may locate the reason by going to "Channels" --> "Marketplace Listings" --> "Errors" --> navigate to the last page (for the most recent errors) --> then click the "Error" link to the right of the item for the details. Should you continue to have trouble, please let us know one of the specific items that you are having trouble with so that we can take a look.

Regards,
Nathan

 
 jso26
 
posted on April 4, 2011 12:59:23 PM new
Hi Nanthan,

Thanks for your reply. This is the error message:

You've exceeded the number of items you can list.

You can list up to 100 items this month.
Learn about selling limits or request higher selling limits.


I currently have Sales Volume Plan. What is the listing limit for Sales Volume Plan?

Thanks,
Jason

 
 ChristopherCS
 
posted on April 4, 2011 02:30:23 PM new
Hi Jason,

This error message is coming back from eBay, not your Vendio account. That link in the error message popup labeled 'Learn about selling limits or request higher selling limits' should take you to the eBay page that has information on why they impose selling limits/etc. This is usually just on new accounts and if you contact them they may be able to raise the limit for you.

If the link in the popup isn't showing up, simply pull up the eBay.com website and click to create a new listing. When your prompted with this same error message they should give you a link to click on to request a higher limit.


Regards,
Chris
 
 jso26
 
posted on April 5, 2011 12:47:20 PM new
Hi Chris,

Thanks for your support! I will check with eBay to raise limit for me.

Regards,
Jason

 
 
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