posted on January 14, 2010 02:09:05 PM new
I have an item where the on market quantity shown in the my items list is shown as two, even though I don't actually have any of the items on ebay (ebay is the only marketplace I use). It may have gotten out of sync by me relisting on ebay or editing the quantity on ebay. The SKU is Vendio - 1258153900043.
I'm trying to make better use of vendio inventory management, so I'd like to get the item in sync with reality. Is there a way to change the on market quantity manually?
No update is available yet, unfortunately. However, I have asked our engineers to provide one, and I will let you know as soon as I hear back from them.
posted on February 10, 2010 09:45:59 AM new
Hello,
I have heard back from our engineers, and they have manually corrected this for you. They are currently still investigating the cause of the problem (to prevent it from happening in the future), but in the meantime they have manually made the update for you. Please let us know should you continue to have trouble with this.
