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 cabstechservices
  		posted on January 14, 2010 11:24:29 AM new
When I'm viewing orders that need shipment and setting the status to Shipped, sometimes I get a "Failed to update the shipment status of the order" with no other explanation (aside from the order number). This only seems to happen when I use PayPal (via eBay) to print out the shipping label for that order. Is there a way to remove those shipped items from the Needing Shipment list, or to have the status on Vendio updated by the status as shown on eBay or PayPal?
 
 NathanCS
  		posted on January 14, 2010 11:29:34 AM new
Hello,

Could you please let us know the order numbers where you are having this problem, so that we can take a look? We might have to have our engineers manually correct this for you.

Regards,
Nathan

 
 cabstechservices
  		posted on January 14, 2010 12:37:00 PM new
These give me an error:

2000901755
2000809049
2000803603
2000695799
2000695799
2001213505
2001176460
2001155862
2000991129
2000905658
2000906137
2000907057
2000911481
 
 NathanCS
  		posted on January 14, 2010 12:44:44 PM new
Hello,

Thank you for the additional information. I have asked our engineers to take a look, and we will let you know as soon as we hear back from them.

Regards,
Nathan

 
 cabstechservices
  		posted on February 6, 2010 10:30:46 AM new
Any word on this one?

 
 NathanCS
  		posted on February 6, 2010 11:49:15 AM new
Hello,

Not yet, unfortunately. I have asked our engineers for an update and will let you know as soon as we hear back from them.

Regards,
Nathan

 
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