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 tacleds203
 
posted on March 17, 2010 06:20:57 PM new
I have been building our online store for the past two years and only dabbled in eBay and Amazon.

I have our new site setup, the domain name is working correctly and items are getting moved to Amazon; however, eBay is a different story.

I can get the "green" message that everything was saved but the item never goes to eBay.

Anyone have any ideas? I'm really getting stumped.

 
 NathanCS
 
posted on March 18, 2010 09:10:12 AM new
Hello,

Please note that you may view the error messages for failed eBay listings under "Channels" --> "Marketplace Listings" --> "Errors" --> then click the "Error" link to the right of the failed listing. In this case eBay is returning two different error messages:


1. Package weight exceeded maximum allowable limit for service US Postal Service First Class Mail.

2. The item cannot be listed or modified. The title and/or description may contain improper words, or the listing or seller may be in violation of eBay policy. Please review your item. It appears that you are offering money order as a payment method which is no longer permitted in the eBay marketplace. As of January 15th, we will be removing any items that offer this payment method within the listing. Sellers must offer to accept one or more of the following payment methods
* Paypal
* Credit or debit card processed through an Internet merchant account
* Propay

Sellers may in addition offer to accept Payment Upon Pickup. Please revise your listing by removing the banned payment method. Based on the safety concerns and input from the Community, eBay has established an Accepted Payments policy that clarifies eBay's position on payment methods.

For more information on the Safe Payments policy, please click on the following link:

http://pages.ebay.com/help/policies/accepted-payments-policy.html


For the first error message, please revise your item and either lower the weight, or remove the USPS First-Class Mail shipping option.

For the second error message, please revise your Payment Profile and remove the check and money order options. If you want to offer check and money order for your Vendio Store, but need to remove them for eBay, click the "Adjust these settings for eBay" link at the bottom of the Payment Profile. Then uncheck the check and money order options in that section.

Regards,
Nathan

 
 
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