posted on November 10, 2010 10:58:26 PM new
Hello, just checked my statement and I was charged three times for every listing that I had. It doesn't look right to me. Has any else had this problem? Or is this correct.
posted on November 11, 2010 10:00:48 AM new
Hello Ken,
I apologize for the confusion. The triple fees you've noticed on your statement are due to the previously announced fee structure change for 30 day FP listings. Before eBay introduced this listing duration for fixed-price items, you were only able to list a fixed-price item for a 10 day maximum duration - which means that prior to this change you were listing the same item 3 times vs. 1 time under the 30 day duration. If you were listing 7-10 day listings before, you really shouldn't see any change in the amount you were charged on a monthly basis prior to the change. We do offer the ability to file for a refund if your item sells in a shorter duration as a way to offset possible perception of increased costs. Please let us know if you need more information about this.
