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 indieurbanmusic
 
posted on February 7, 2011 11:05:34 AM new
variation sizes do not pass to the storefront. Cannot add additional attributes like color.

Does anyone have a quick solution?

 
 ChristopherCS
 
posted on February 7, 2011 12:46:32 PM new
Hello,

Please let us know the title or SKU of an item where you have setup the variations in your My Items but they aren't available in your storefront so we can take a look at it for you.

What happens when you try to add an additional attribute like color that you are unable to do so? Are you getting any errors?


Regards,
Chris
 
 indieurbanmusic
 
posted on February 7, 2011 04:56:42 PM new
please see http://www.vendio.com/stores/indieurbanmusic/item/lid=9676856

I have set a variety of sizes in the attribute variations but only one size shows up on the sales page.

 
 indieurbanmusic
 
posted on February 7, 2011 04:59:47 PM new
no errors are shown when I attempt the attributes.


 
 ChristopherCS
 
posted on February 7, 2011 05:04:24 PM new
Hello,

I checked this item in your account, but you only have one option setup so far for your buyers to choose. Click to edit this item from your My Items page, then go to the Inventory and Variations tab. From here click the 'Add Variation' link below the item you have here right now and you can setup your other size options to choose from.


Regards,
Chris
 
 indieurbanmusic
 
posted on February 8, 2011 09:18:41 AM new
Thanks for your reply.

when I input the various sizes it reduces to one upon save.

 
 ChristopherCS
 
posted on February 8, 2011 01:42:54 PM new
Hello,

What other size options would you like to offer on that item? I can try to add them to see if we can replicate the error.

On your end, try going to the tools menu in FireFox and use the 'clear recent history' option to purge it's temp files and just try it again. See also if you have the same trouble with your copy of Internet Explorer on this same computer.

Let us know the results of your efforts.


Regards,
Chris
 
 indieurbanmusic
 
posted on February 8, 2011 05:53:50 PM new
tried in both ie and firefox. same results.
does not accept more than one attribute nor give the option to add new attributes anymore.

 
 ChristopherCS
 
posted on February 9, 2011 11:40:10 AM new
Hello,

When you click to edit this item, and go to the variations tab, what happens when you click the button on the lower right to add an additional variation?

I tried it now on your sample item, and after adding the XL, L, M and S sizes, I clicked to 'save' the change and then checked the store to verify it was then displaying OK.
Can you take a look at this item and see if it's setup any different from how you were trying to do it?

Regards,
Chris
 
 
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