policies

Payment and Returns: For your convenience, Mr. Right Now and Ms. Right Now products are available on pay-as-you-go basis. However, Mr. Right and Ms. Right products require full customer commitment. Upon return, Mr. Right and Ms. Right products are subject to a re-stocking fee plus utilization charge (in proportion to length of usage).

Shipping: Currently, we can only ship within North America.

Tax: 13% HST (Ontario Harmonized Sales Tax) must be applied to all sales.

Questions and Feedback: We take pride in providing a high level of customer service. Thus, we value all feedback and try to respond to all inquiries within 24 hours.

Privacy and Security: We aim to protect the privacy of all our clients. Thus, all information and data collected from our clients will never be shared with third parties unless required to do so by law. We've implemented security measures to ensure the information stored in our databases are safe.