Policies

Shipping: Shipping to the continental US and Canada only. There is a flat rate fee of $4.95 so order as much or as little as you like for one low price. Shipping is started through Canada Post, but once in the US, will arrive via USPS. You should receive your order anywhere from 5 to 14 days. The majority of customers receive their orders in about one week. If you have not received your package, please let us be aware so that we may track the item for you. Thank you!
Taxes: State taxes do apply and will be added to your order.
60-day satisfaction guarantee! Norwex wants you to be fully satisfied with your purchase. If your item arrives defective or damaged, please contact me ASAP for a replacement. All items also come with a warranty, please see specific item for warranty length.