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PoliciesShipping: We ship to US addresses only from any of our available carriers. Shipping prices are standard fixed rates as appear at checkout.Return Policy: We have a 14 day return policy for stock items. Anything in this category must be in brand new condition, and in it's factory carton. Those are accepted without restock. We do not accept open blister packs or returns on any software. All other returns are handled on a case by case basis and are subject to a 15% restock charge. All returns require a return reference number. Warranty: All units are covered by a factory warranty. We can only assist in products service or exchanges. All factory warranty issues are handled on a case by case basis. On most products we have a 15 day window to make out of box exchanges. Defective units must be returned postage paid. We do not send call tags or pay for return freight. (Neither do most factories.) Contact: We value your feedback. Please contact us with any questions or comments. |