Policies

Returns and Exchanges 100% Satisfaction Guaranteed Design Toscano promises to bring you the most diverse and comprehensive collection of statues and sculptural decor in the nation. If you are not completely delighted with any works purchased from our collection, please return it within 60 days in same condition and we will promptly refund your merchandise cost. Return and Exchange Policy If you are not satisfied with your purchase, it must be returned within 60 days for you to receive a refund or exchange. Please note that you are responsible for the safe return of merchandise and for all shipping costs. SHIPPING CHARGES ARE NON-REFUNDABLE once your order has been shipped. Customized orders and personalized items are non-refundable. Simple Procedure Repack items carefully in the original packing materials with the return form (on the back of your invoice) and prepay shipping. For your protection, returned packages must be insured for the value of your merchandise. If you paid with a credit card, product charges will be credited to your credit card account. If you paid by check or money order, we will issue a refund check.