We do not to accept returns for change of mind or if non-fit. Please check description & ask all questions prior to checking out. In the instance where an item is faulty it may be exchanged for a similar item of the same value or a store credit may be given at the same amount of original item (not including postage). Store credits are not negotiable & may only be used at Kool Konceptz online store. Please note that refunds/exchanges cannot be given until faulty goods have been received back.

Items must be returned within 3 days .
Refund will be given as Merchandise Credit.
Refund policy details:
We do not to accept returns for change of mind or if non-fit. Please check description & ask all questions prior to checking out. In the instance where an item is faulty it may be exchanged for a similar item of the same value or a store credit may be given at the same amount of original item (not including postage). Store credits are not negotiable & may only be used at Kool Konceptz online store. Please note that refunds/exchanges cannot be given until faulty goods have been received back.

Included in the handling cost (Domestic)