Policies

Policies Shipping: we usually ship all orders within 1-3 business days. Depending on the shipping method chosen, your order will be received within 3-14 days from ship date. (depends your location) Return Policy: ******* Unauthorized returns will be refused ******* We have an extremely low return rate, which speaks for the quality and service of our products and store. However, in the event you do need to return an item, we try to make it "hassle free". The following conditions apply to refunds/exchanges: 1. An item may be returned or exchanged within 14 days (postmarked) of receiving order. 2. Unauthorized returns will be REFUSED. 3. Item must be in new/unused condition with all original tags and packaging 4. NO COD's accepted. 5. NO returns on custom orders. 6. Shipping costs are not refundable, unless problem was our company’s mistake, in which case we will mail you a prepaid UPS label to send us back the product. 7. Items are refunded to the same credit card with which the order was originally placed or through paypal. 8. Returns or exchanges will not be accepted for items on SALE. 9. All returns are subject to a 15% restocking fee. Once approved to ship your order back, make sure to ask USPS (if they are chosen as carrier) for delivery confirmation. Also, please write your order number on the label outside the box. What is your order minimum? There is no minimum order. Contact: We value your feedback. Please contact us with any questions or comments Is it safe to buy on your web site? We are committed to safeguarding customer information and combating fraud. We have implemented industry leading security initiatives, and our data is protected by the strongest encryption methods and security protocols available. We are using the latest 128-bit Secure Socket Layer (SSL) technology for secure Internet Protocol (IP) transactions. We employ industry leading encryption hardware and software methods and security protocols to protect customer information. In addition, we have the HACKER SAFE certification which prevents over 99.99% of hacker crime. Their service, the leading in the industry, tests and certifies our site daily to pass the FBI/SANS Internet Security Test. The "live" HACKER SAFE mark (on the top of each page) appears only when a web site's security meets the highest security scanning standards of the U.S. government, Visa, MasterCard, American Express, Discover and JCB.