We value our customers. Customers often ask about the Guarantee, Terms and what our return policy is. We aim for complete customer satisfaction. If you are not completely happy with your purchase, we want to hear about it. Let us know if something is wrong and we will do our best what we can to make it right with your co operation. Guarantee of our Materials :: 1) We assure you to offer the finest fabric with full guarantee of our material with regards to fabric and color. 2) We strongly request our customer to follow the instructions on washing of fabric or any other instructions given by us. 3) In case for any manufacturing defect of our material, we will replace the material of the same color and pattern (subject to the availabilty of stock) at our cost within 15 days from the receipt of the rejected material or can offer another piece of the same pricing as per customer's selection. 4) In case of change of any color or pattern from our customer apart from the order placed, we will replace the material of the choice of the color & pattern of customer (subject to stock availability) within 15 days from the receipt of the change material or will offer another piece of customer's choice of the same pricing. For replacement of the material any shipping and handling charges have to be bear by the customer. 5) We can exchange for any change of color or pattern apart from the order place by customer only within the 15 days from the receipt of the material at the customer's end. Payment Terms & Conditions :: 1) Because of the high online credit cards frauds, we do not accept any credit cards at present. 2) The payment terms are either in advance with the order by cheque or Demand draft payable at Ahmedabad, Gujarat or on C.O.D. basis. 3) In case of a cheque, an order will be shipped only after realisation of a cheque. Shipping & Returns :: 1) All Online Orders submitted from India are normally shipped within 3-5 working days on receipt of the Final Payments. All international orders submitted are normally shipped with 3-7 working days on receipt of Final Payments. 2) All orders from India will be shipped either by reputed Courier Service or any other suitable mode or any specific Courier or Mode of transport suggested by the customer.. All international orders will be shipped by reputed International courier services or as per the suggestion of the customers. 3) Once the order is shipped we will mail our customer the Shipping Details or can provide Shipping details informations on our Contacts. 3) We are delivering all the products from India, we do shipping to USA, UK, Australia, Canada, UAE, Singapore, China, France, New Zealand, Netherlands, Malaysia, Hong Kong, Japan. 4) Once dispatching the order, If order / product will return to us because of incomplete address / wrong address then we are not responsible in such cases and we will not provide any refunds. If a non-delivery or late delivery occurs due to a mistake by the customer (i.e. wrong or incomplete name or address or recipient not available) any extra cost spent by Sakhi Boutique for re-delivery shall be claimed from the customer placing the order. Privacy Notice :: We respect your privacy and we are very much committed to the same. We value your Privacy and the information collected from you while placing an order is never shared with anyone else and is used only for the purpose of finalising, fulfiling and shipping your order as per your instructions. We would never sell, rent or share your email with any third-party. Conditions of Use :: Terms of Use / Disclaimer By placing the order the customer has unconditionally accepted the terms and conditions of use as given hereunder and/or elsewhere in the site. 1) The customer may carefully read all the information on products and services as provided in relevant sections and follow the same. 2) SAKHI BOUTIQUE will not be responsible for any damage suffered by customer for his/her product if not used as per the instruction given by us. 3) All products before supplying are checked, screened and assured by the us to ensure that the products are of the standard, quality, design, composition, style or model that they are representative of. 4) The prices and availability of products are subject to change without prior notice at the sole discretion and we request you to please confirm the pricing and stock status of the particular item before placing your final order. 5)SAKHI BOUTIQUE reserves the right to refuse or cancel any order placed for a product that is listed at an incorrect price or for any other reason. This shall be regardless of whether the order has been confirmed and/or payment been received. The payment shall be refunded and the User shall be informed of the same. 6) If a non-delivery or late delivery occurs due to a mistake by the customer (i.e. wrong or incomplete name or address or recipient not available) any extra cost spent by Sakhi Boutique for re-delivery shall be claimed from the customer placing the order. 7) The customer agrees to give accurate, authentic and true information. SAKHI BOUTIQUE reserves the right to confirm and validate the information and other details provided by the customer at any point of time. If any such User details are found not to be true wholly or partly, SAKHI BOUTIQUE has the right in its sole discretion to reject the order. 9) Because or high credit card frauds nowadays we do not accept any credit cards. We only follow the Terms of Payments as per our Payments Terms & Conditions. 10) SAKHI BOUTIQUE strongly request our customer to follow the instructions on washing of fabric or any other instructions given by us. 11) In case for any manufacturing defect of our material, SAKHI BOUTIQUE will replace the material of the same color and pattern (subject to the availabilty of stock) at our cost within 15 days from the receipt of the rejected material or can offer another piece of the same pricing as per customer's selection. 12) In case of change of any color or pattern from our customer apart from the order placed, we will replace the material of the choice of the color & pattern of customer (subject to stock availability) within 15 days from the receipt of the change material or will offer another piece of customer's choice of the same pricing. For replacement of the material any shipping and handling charges have to be bear by the customer. 13) SAKHI BOUTIQUE can exchange for any change of color or pattern apart from the order place by customer only within the 15 days from the receipt of the material at the customer's end. 14) SAKHI BOUTIQUE shall not be liable for any delay/non-delivery of ordered goods in case of wrong address provided by the customer, flood, fire, wars, acts of God or any cause that is beyond the control of us. 15) SAKHI BOUTIQUE shall not entertain any complaints after 15 days from the receipt of the goods at Customer end. 16) SAKHI BOUTIQUE reserve the right to add, delete, alter or modify these terms and conditions at any time. 17) If the user has any question, doubts or confusion in regard to any of the terms & conditions set out herein he should seek clarifications from us through Email: [email protected] and should wait for a written clarification or should contact Mr Aakash Bhatia on Cell No : (0) 9427060954.